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Safety first!

An update to our community on the COVID-19 virus
by WILDSEA Europe | 13/03/2020 | 18:11
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The rapid spread of the COVID-19 virus is disrupting the travel plans and the daily life of people all around the world. For us at WILDSEA Europe, the health and wellbeing of our customers, our community of ecotourism operators and our Team are our first concern. Whether you are on the road at the moment and have booked activities with us or are in the process of planning your next trip, please know that you can rely on us to help you in any possible way we can.

Safety first

While in our hearts we wish that you can enjoy yet another thrilling adventure at sea as soon as possible, at the moment the wise and responsible thing to do is to stay home. We encourage you to keep yourself informed with the latest news and official information coming from your authorities, and specially from the World Health Organization (WHO), including its daily updates.

Do you have an activity planned with us?

No problem. If you’d like to postpone your trip or cancel a booking, please reach out to us. Here’s how we have adapted our Terms & Conditions to support you through these uncertain times:

  • Customers who cancel a booking at least 48 hours in advance will receive a full refund.
  • Customers who cancel a booking within 48 hours of the planned start time will receive a credit redeemable for the full value of their booking.

These conditions will apply until August 1st, 2020. For more information on the status of your planned booking, please drop us a line.

We’re holding your dose of vitamin sea for you!

Our heart goes out to everyone that is being hit by the Corona virus. Our thoughts are with our community and we are keeping our hopes high that this unfortunate crisis will remit soon. While we wait for the situation to improve, we continue working hand in hand with our member operators to make sure that everything is ready for you when the time is ripe for you to enjoy your dose of vitamin sea. Responsibly working from the safety of our homes, our Team keeps adding new, great experiences to our portfolio. So stay tuned for new adventures!

Looking for great reading tips for the coming weeks?

In the coming weeks, most of us will have to spend long hours at home. So now that public health has become a top concern, how about digging deeper into the connections between the health of the Ocean and our own health? You can find very interesting videos and lots of great, reading materials here.

Ocean deep, mountain high, we’re here for you. Please reach out to us anytime and we will be thrilled to respond to any questions or comments you may have. Stay safe, stay home, close your eyes and take a deep breath. Sooner or later, the Ocean awaits!

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